Webinar: Modern Service Management in the Digital World with Krzysztof Politowicz

Webinar: Modern Service Management in the Digital World with Krzysztof Politowicz

On 5 November 2021, we held a webinar on Modern Service Management in the Digital World with Krzysztof Politowicz. If you didn't have a chance to watch it live, or you attended the webinar, but you would like to watch it again, we have something for you! The recording is now available to watch—please feel free to share around with your network. Moreover, subscribe to our newsletter to be notified of our upcoming webinars

Keyword(s): Modern Service Management, Digital Transformation, Digital World

Webinar Overview

The digital revolution of the 21st century is a fact and we can either grow with it, or be passively absorbed by it. Klaus Schwab describes the fourth digital revolution as "a fusion of technologies that is blurring the lines between the physical, digital, and biological spheres". Service Management represented by many methodologies and approaches such as ITIL® v.3 and 4, VeriSM®, e-Tom, ISO20000, BS15000, Agile Service Management, as well as emerging technologies: Cloud Computing, AI, BYOD, Machine Learning, influences the digital revolution. An example is Service Value System at ITIL®4 or Management Mesh at VeriSM®. Nothing that brings value to our customers will not matter during the fourth revolution. Therefore, as Lean says, let's avoid losses and learn. We invite you to watch our webinar.

Topics covered

-The 4th Digital Revolution

-Outlined History of (IT) Service Management

-ITIL v3 still alive (including something good from ITIL® Practitioner)

-ISO20000 never gone

-ITIL 4 still undiscovered

-VeriSM™ for entire organization

-New/”old” emergent practices

Our Expert

Krzysztof Politowicz is a widely skilled Coach, Agile standards expert and Trainer accredited by Axelos, EXIN, BCS, PeopleCert and the Open Group with over 18 years of working experience. Holder of over 70 certificates in the areas of Project, Program and Portfolio management, IT service management, IT Infrastructure Library, Information Security, Agile methodologies, Enterprise Architecture, Scrum, and others.
Please do get in touch with us if you have any questions—we would love to hear from you.



Advised Skills - Tech Trends News

Sharing knowledge is essential
for our team

Agile Business Analyst

Agile Business Analyst (AgileBA) - Requirements and Benefits

Explore the dynamic world of an Agile Business Analyst (AgileBA) and unravel the unique blend of skills, thinking approaches, and techniques they bring to the agile project environment. Discover the requirements to become an AgileBA and the myriad of benefits that accompany this pivotal role.


NewsOctober 03, 2023

Agile Project Management

Agile Project Management - Requirements and Benefits

Organizations are using modern methods to improve efficiency and project outcomes, aligning with today's fast-paced, customer-focused business environment. Agile Project Management (AgilePM) combines flexibility and structure to help teams work together and make improvements. It focuses on delivering good products on time and being able to adapt to change.


NewsOctober 02, 2023

IT Guy

SAFe for Architects (ARCH) Certification - Requirements and Benefits

The SAFe for Architects (ARCH) Certification is a distinguished credential designed to propel architects into a realm of expertise essential for navigating the complexities of large-scale development. This article unfolds the path towards achieving this certification, elucidating the prerequisites, the manifold benefits, preparation strategies, and best practices.


NewsSeptember 29, 2023

Digital Project Manager

Digital Project Managers and Cross-Functional Teams

Digital projects have rapidly emerged as pillars underpinning the success and innovation within many organizations. These projects need careful management because of their unique challenges and opportunities, which involve technology, creativity, and strategy. Enter the Digital Project Manager (DPM) – an integral role shaped by the evolving digital environment.


NewsSeptember 26, 2023

Training with Advised Skills

Customized Training Solutions with Advised Skills

Businesses must continuously learn and develop to succeed and stay ahead in today's fast-changing business world. As markets evolve and industries transform, the need for upskilling and reskilling has never been more pressing.


NewsSeptember 19, 2023

Become a trainer

We are looking for Instructor who will be responsible for delivering classroom and online live courses. Positive and efficient working environments are key to our trainers' success.

Get started now!