Webinar: Modern Service Management in the Digital World with Krzysztof Politowicz

Webinar: Modern Service Management in the Digital World with Krzysztof Politowicz

On 5 November 2021, we held a webinar on Modern Service Management in the Digital World with Krzysztof Politowicz. If you didn't have a chance to watch it live, or you attended the webinar, but you would like to watch it again, we have something for you! The recording is now available to watch—please feel free to share around with your network. Moreover, subscribe to our newsletter to be notified of our upcoming webinars

Keyword(s): Modern Service Management, Digital Transformation, Digital World

Webinar Overview

The digital revolution of the 21st century is a fact and we can either grow with it, or be passively absorbed by it. Klaus Schwab describes the fourth digital revolution as "a fusion of technologies that is blurring the lines between the physical, digital, and biological spheres". Service Management represented by many methodologies and approaches such as ITIL® v.3 and 4, VeriSM®, e-Tom, ISO20000, BS15000, Agile Service Management, as well as emerging technologies: Cloud Computing, AI, BYOD, Machine Learning, influences the digital revolution. An example is Service Value System at ITIL®4 or Management Mesh at VeriSM®. Nothing that brings value to our customers will not matter during the fourth revolution. Therefore, as Lean says, let's avoid losses and learn. We invite you to watch our webinar.

Topics covered

-The 4th Digital Revolution

-Outlined History of (IT) Service Management

-ITIL v3 still alive (including something good from ITIL® Practitioner)

-ISO20000 never gone

-ITIL 4 still undiscovered

-VeriSM™ for entire organization

-New/”old” emergent practices

Our Expert

Krzysztof Politowicz is a widely skilled Coach, Agile standards expert and Trainer accredited by Axelos, EXIN, BCS, PeopleCert and the Open Group with over 18 years of working experience. Holder of over 70 certificates in the areas of Project, Program and Portfolio management, IT service management, IT Infrastructure Library, Information Security, Agile methodologies, Enterprise Architecture, Scrum, and others.
Please do get in touch with us if you have any questions—we would love to hear from you.

 

 

Advised Skills - Tech Trends News

Sharing knowledge is essential
for our team

Become a Channel Partner with Advised Skills

Advised Skills Extends Global Invitation to Potential Training Partners to Join its Growing Network

Advised Skills is excited to extend a global invitation to training providers, educational institutions, and corporate trainers to join its growing network of Channel Partners. This learning platform offers professional training courses in sought-after fields to professionals worldwide. This initiative equips professionals with the skills needed to thrive in today’s dynamic job market.

AdvisedSkills

NewsApril 12, 2024

How to Pass the PMI CAPM Exam

How to Pass the PMI CAPM Exam: The Ultimate Guide to Success

Are you considering taking the PMI CAPM exam? As a highly renowned and globally recognized certification in project management, passing this exam can open doors to numerous career opportunities. However, with a pass rate of only 60%, it can seem daunting and overwhelming. But fear not, as this ultimate guide is here to help you achieve success. Through years of experience and research, we have compiled the most effective strategies and tips to help you pass the PMI CAPM exam with flying colors.

AdvisedSkills

NewsApril 10, 2024

Power of Agile Transformation

Unlock Efficiency: The Power of Agile Transformation in Your Organization

Are you tired of seeing projects and processes in your organization take weeks or even months to complete? Do you want to increase productivity and adapt to rapidly changing market demands? Look no further than the power of Agile transformation. This innovative approach to project management has revolutionized the way organizations operate, allowing them to unlock efficiency and thrive in the modern business landscape.

AdvisedSkills

NewsApril 09, 2024

Transform Your Skills

The Importance of Live Instructors: Enhancing Learning Through Practical Training Courses

Welcome to the world of practical training courses, where live instructors play a crucial role in enhancing the learning experience. In today's fast-paced digital age, with an abundance of online resources and self-paced courses, the presence of live instructors may seem less significant.

AdvisedSkills

NewsApril 04, 2024

Advanced Strategies for Scrum Product Owners

Optimizing Value Delivery: Advanced Strategies for Scrum Product Owners

Unlocking the full potential of a Scrum team and successfully driving product development is no easy feat. As a Product Owner, it is your responsibility to not only create a vision for the product but also ensure its efficient delivery to customers. However, with constantly evolving markets and changing consumer needs, traditional practices may not be enough to maximize value delivery.

AdvisedSkills

NewsApril 02, 2024

Become a trainer

We are looking for Instructor who will be responsible for delivering classroom and online live courses. Positive and efficient working environments are key to our trainers' success.

Get started now!