Certified Local Change Agent (CLCA)®

Course description

Certified Local Change Agents (CLCA)® play a powerful supporting role during organization-wide transformation. They understand the fundamental principles and approaches that encourage people to embrace change.

CLCA assists organizations in aligning its entire workforce’s activities with the implemented change. A CLCA need not enter a dedicated role – certified individuals will typically continue their BAU activities while also contributing as invaluable members of organizational change initiatives.

Benefits:
During this course you will learn how to:

• Effectively provide personal support for colleagues going through organizational change.
• Support idea-generating activities such as the use of simple process-mapping techniques.
• Develop local change plans which identify what will specifically change in their work area and how best to introduce those changes.
• Mitigate resistance to organizational change.
• Engage colleagues using simple facilitated sessions to promote effective change implementation in the given work area.
• Develop personal and interpersonal skills to support your role as a local change agent.
• Effectively prepare for the exam entitling to obtain the international certificate - Certified Local Change Agents (CLCA)®

Key features

Price of the course includes:

• 2-day accredited course with an authorized Certified Local Change Agents (CLCA)® trainer
• Licensed course materials
• Certified Local Change Agents (CLCA)® certificate of completion
• Voucher for Certified Local Change Agents (CLCA)® accredited exam

Prerequisites:
There are no formal prerequisites for taking the CLCA® course.

Working methods:
Multimedia presentations, group exercises and discussion, practical workshops, case study and practice tests.

Licensing and accreditation:

Certified Local Change Agents (CLCA)® Foundation course offered by Advised Skills Ltd is accredited by APMG International, based upon Partner's Agreement and complies with the accreditation requirements.

Who should attend?
Target group:
The following individuals will benefit from this course:

• Team leaders.
• Supervisors.
• Junior and senior managers.
• Non-managerial staff.
• People wishing to understand how to adapt to organizational change who might not be pursuing a specialist change manager role.

Course Agenda

1. Introduction
2. Understand how individuals are impacted by change
3. Understand your role as a Change Agent and the role of others involved in change including Sponsors and Managers
4. Develop techniques for helping yourself and your colleagues through change, including:
   1. Influencing
   2. Active listening
   3. Facilitation
5. Define how to assess the extent and severity of the impact of change
6. Understand how to assess the readiness for change in your area
7. Know how to work with colleagues to develop a local change plan
8. Exam preparation

Materials:

We use licenced accredited training materials:

• Official Handbook Local Change Agents' Handbook - October 2017 PDF format
• Sixteen (16) hours of instructor-led training
• Training slides in pdf format
• Participation in unique exercises
• Sample Papers
• Syllabus

Location

Price information

Net price per person:
The training course net price per person includes the web-based exam available within the APMG International candidate account. The applicable price is shown in the course calendar.

Additional information:
It is mandatory to purchase the training course including the certification exam voucher.

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