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ITIL® 4 Foundation is the first training available from the fourth ITIL® edition. This course is designed to give delegates a comprehensive understanding of the ITIL® framework. ITIL 4 provides an emphasis on the business and technology world, how it works today, and how it will work in the future with Agile, DevOps and digital transformation.
During this course you will learn how to:
Price of the course includes:
There are no formal prerequisites to attend the course. Certain experience in delivering and supporting IT services will be useful, but is not necessary.
Multimedia presentations, group exercises and discussion, practical workshops, case study and practice tests.
Licensing and Accreditation:
ITIL® 4 Foundation course offered by Advised Skills Ltd is accredited by PeopleCert, on behalf of AXELOS, based upon Partner's Agreement and complies with the accreditation requirements.
Who should attend ?
The following individuals will benefit from this course:
We use licenced accredited training materials:
This training course is offered in the following locations:
Net price per person:
The training course net price per person includes the web-based exam available within the PeopleCert Platform. The applicable price is shown in the course calendar.
It is mandatory to purchase the training course including the certification exam voucher.
According to the guidelines of the PeopleCert, the training must be purchased together with the exam from 1.11.2019.
Information Technology Infrastructure Library (ITIL®) includes a set of policies for IT service management focusing on aligning IT services with the needs of business. ITIL is aligned with various international quality standards including ISO/IEC 20000 (IT Service Management Code of Practice) and has been adopted by thousands of organisations worldwide, such as NASA, the UK National Health Service (NHS) and Disney™.
ITIL® 4 Foundation course is fully accredited by PeopleCert.
The price includes training with an exam.
ITIL® 4 Foundation course lasts two days.
This certification is aimed at anyone who requires a basic understanding of the ITIL framework and how ITIL can be used to enhance IT service management.
No prerequisites are necessary for attendance.
In order to book your exam, you need an Exam Code, which you will receive by email from PeopleCert during or after the course. This is dictated by when you pay for the training. Once you receive the Exam Code go to peoplecert.org/login, create an account and you will be prompted to enter your Exam Code in order to book your exam. Book your exam with the most suitable date and time.
Candidates with Windows operating systems can find a step by step guide on how to take an Online exam HERE, while candidates with MacOs can find the relevant guide Exams Peoplecert Online Proctoring Mac.
Preliminary results are automatically issued upon exam completion and are available on your computer screen. You have the option to save them as an HTML or PDF file on your computer and keep them until the official results are issued. According to PeopleCert policy, official results are issued within 2 business days from the date your answers are submitted.
You can give the exam as many times as you want. Every attempt is payable.
You will receive an online certificate. The certificate will be uploaded on your PeopleCert account.
ITIL® 4 Foundation certification is valid indefinitely.
We are ready to conduct in-house training for group or individuals on request.
Ask for the offer
We really do care about the details. Positive and efficient learning environments are key to our attendees' success in preparation for the ITIL® 4 Foundation exam. We aim to create a comfortable conditions for learning that optimise the ability of attendees to learn:
ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.