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  • LanguageEnglish
  • Time 5 days (35 Hours)
  • Exam Included
ITIL® 4 Managing Professional Transition ITIL® 4 Managing Professional Transition Adised Skills

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ITIL® 4 Managing Professional Transition module is a training course that allows you to easily move from ITIL® (v3) to the updated ITIL® 4 library, without having to start the entire path from the beginning. The course fully prepares you to pass the ITIL® 4 Managing Professional Transition exam.

ITIL® 4 Managing Professional Transition course offered by Advised Skills Ltd is accredited by PeopleCert, on behalf of AXELOS, based upon Partner's Agreement and complies with the accreditation requirements.

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ITIL® 4 logoACCREDITED BY PeopleCert

 

 

Course description

The ITIL® 4 Managing Professional Transition qualification is intended to allow candidates of the previous iteration of ITIL® the opportunity for a straightforward transition to ITIL® 4 in order to achieve the designation of ITIL® 4 Managing Professional. It shall also provide candidates with an understanding of the new ITIL® 4 Foundation concepts and definitions, including the key differences between the previous iteration of ITIL® and ITIL® 4 and how they can be practically applied. Finally, it is intended to provide candidates with an understanding of the key elements from each of the four ITIL® Managing Professional (MP) modules: Create, Deliver & Support, Drive Stakeholder Value, High Velocity IT, and Direct, Plan & Improve, as well as ITIL® 4 Foundation.

Benefits:
During this course you will learn how to:

  • Fastrack your way to ITIL® v3 to ITIL® v4
  • Increase understanding of service management with an updated version of ITIL
  • Be prepared for the implementation of ITIL® 4 in your organization

Key features

Price of the course includes:

  • 5-day ITIL® 4 Managing Professional Transition accredited course with an authorized ITIL® 4 trainer
  • Licensed course materials
  • ITIL® 4 Managing Professional Transition certificate of completion
  • Voucher for ITIL® 4 Managing Professional Transition accredited exam.

Prerequisites:
This course is a management level course intended only for individuals who have obtained their ITIL® Expert designation, or have achieved 17 ITIL® v3 credits before starting the course. You also qualify if you have obtained 15 ITIL® v3 credits and passed the ITIL® 4 foundation exam.

Working methods:
Multimedia presentations, group exercises and discussion, practical workshops, case study and practice tests.

Licensing and Accreditation:
ITIL® 4 Managing Professional Transition course offered by Advised Skills Ltd is accredited by PeopleCert, on behalf of AXELOS, based upon Partner's Agreement and complies with the accreditation requirements.

Who should attend ?
Target group:
The following individuals will benefit from this course:

  • People with at least 17 points in the ITIL® (v3) certification path - a necessary condition!
  • People interested in quickly acquiring ITIL® 4 knowledge and skills, without having to go through the entire certification path from the beginning.
  • IT Managers, IT Directors and Development Teams.
  • IT consultants and auditors as well as people involved in the provision of IT services.
  • System administrators and analysts
  • Database administrators

Course Agenda

Day 1

  1. ITIL® 4 Foundation
  2. Key concepts, 4 dimensions of SM, ITIL Service Value System, the service value chain & 7 guiding principles

Day 2

  1. Create, Deliver and Support
  2. How to use Value streams with support of ITIL® practices

Day 3

  1. Drive Stakeholder Value
  2. Customer journeys, relationships and service offerings
  3. How to act together to ensure continual value co-creation

Day 4

  1. High Velocity IT
  2. The Digital enterprise and how to use guiding principles

Day 5

  1. Deliver, Plan and Improve and Exam
  2. Direction and Planning, GRC, Communication & OCM
  3. Work with sample exam and examination

Materials:

We use licenced accredited training materials:

  • 35 hours of instructor-led training
  • Training slides in pdf format
  • Participation in unique exercises
  • Sample Papers
  • Syllabus

Location

Training location:
This training course is offered in the following locations:

  • Australia
  • Austria
  • Belgium
  • Brazil
  • Bulgaria
  • Canada
  • China
  • Colombia
  • Croatia
  • Czech Republic
  • Denmark
  • Egypt
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • India
  • Indonesia
  • Ireland
  • Israel
  • Italy
  • Japan
  • Kazakhstan
  • Kuwait
  • Latvia
  • Lithuania
  • Luxembourg
  • Malaysia
  • Mexico
  • Netherlands
  • New Zealand
  • Norway
  • Pakistan
  • Poland
  • Portugal
  • Qatar
  • Romania
  • Russian Federation
  • Saudi Arabia
  • Serbia
  • Singapore
  • Slovakia
  • Slovenia
  • South Africa
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • Thailand
  • Turkey
  • Ukraine
  • United Arab Emirates
  • United Kingdom
  • USA

Price information

Net price per person:
The training course net price per person includes the web-based exam available within the PeopleCert Platform. The applicable price is shown in the course calendar.

Additional information:

There is an official discontinuation date announced for this module as of 1 July 2022. After that date, candidates who want to start their ITIL® 4 journey they should first take ITIL® 4 Foundation.
It is mandatory to purchase the training course including the certification exam voucher.

Certification exam

According to the guidelines of the PeopleCert, the training must be purchased together with the exam from 1.11.2019.

  • Exam name: ITIL® 4 Managing Professional Transition
  • Exam language: English
  • Format: Multiple choice questions
  • Exam Delivery: Online Proctored Exams
  • Access: Candidates can access the exam within the PeopleCert Platform (Exam Shield Platform) upon completion of the ITIL® 4 Managing Professional Transition course and timely performed payment
  • Number of questions: 40
  • Passing Score: 28 marks required to pass (out of 40 available) - 70%
  • Duration : 90 minutes
  • Open/Closed Book: Closed Book

FAQ

What is ITIL® 4 Managing Professional Transition?

ITIL® 4 Managing Professional Transition Module is a training that allows you to easily move from ITIL (v3) to the updated ITIL 4 library, without having to start the entire path from the beginning

What accreditation does the course have?

ITIL® 4 Managing Professional Transition course is fully accredited by PeopleCert on behalf of Axelos.

What’s included in the course price?

The price includes an ITIL® 4 Managing Professional Transition training course with an exam.

What is the duration of the course?

ITIL® 4 MPT course lasts 5 days.

Who should attend the course?

ITIL® 4 MPT has been created for IT practitioners working within technology and digital teams across businesses.

Are there any requirements to attend the course?

People with at least 17 points in the ITIL® (v3) certification path - a necessary condition!

FAQ Exam

How to book the exam?

In order to book your exam, you need an Exam Code, which you will receive by email from PeopleCert during or after the course. This is dictated by when you pay for the training. Once you receive the Exam Code go to peoplecert.org/login, create an account and you will be prompted to enter your Exam Code in order to book your exam. Book your exam with the most suitable date and time.

What are the minimum requirements for an Online exam?

Candidates with Windows operating systems can find a step by step guide on how to take an Online exam HERE, while candidates with MacOs can find the relevant guide HERE.

When will I be informed about my results?

Preliminary results are automatically issued upon exam completion and are available on your computer screen. You have the option to save them as an HTML or PDF file on your computer and keep them until the official results are issued. According to PeopleCert policy, official results are issued within 2 business days from the date your answers are submitted.

Is there a re-take policy in case I fail my exam?

You can give the exam as many times as you want. Every attempt is payable.

When do I get my Certificate?

You will receive an online certificate. The certificate will be uploaded on your PeopleCert account.

Do I need to renew my certification?

ITIL® 4 MPT certification is valid indefinitely.

Looking for in-house course in your location?

We are ready to conduct in-house training for group or individuals on request.
Ask for the offer

 

We pay close attention to build positive learning environment for you

We really do care about the details. Positive and efficient learning environments are key to our attendees' success in preparation for the ITIL® 4 Managing Professional Transition exam. We aim to create a comfortable conditions for learning that optimise the ability of attendees to learn:

  • Climate of safety and open authentic conversation
  • Modern online training platform, classes conducted live by qualified instructors
  • Seasoned, certified and experienced instructor team
  • Well-structured and compelling schemes that translate into high exam scores
  • Refreshments and working lunch during the training course
  • Licensed training materials and many interactive online exercises
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ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

What our customers are saying


User

Lucas R.

Comprehensive course for ITIL. The training course exceeded my expectations, both in content quality and as an overall experience. Full of real-life examples and questions that participants had. There were a lot of opportunities to share experiences and learn from peers.
User

Emma

ITIL 4 Managing Professional Transition training course was informative and easy to follow. In general, the training was very valuable. Thank you!

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