ITIL® 4 Specialist: Create, Deliver & Support is a two-day course, which helps delegates to build on their knowledge about key elements, concepts and terminologies used in the lifecycle of ITIL® service. This certification positions learners to successfully complete the ITIL® 4 Specialist: Create, Deliver & Support examination.
ITIL® 4 Specialist: Create, Deliver & Support course offered by Advised Skills Ltd is accredited by PeopleCert, on behalf of AXELOS, based upon Partner's Agreement and complies with the accreditation requirements.
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ACCREDITED BY PeopleCert
The new ITIL® 4 Specialist Create, Deliver and Support (CDS) module provides universal guidance that further explores the concepts introduced in ITIL® 4 Foundation, while talking about challenges that modern enterprises face – from professionalism, team culture and collaboration, to outsourcing work and managing multiple suppliers.
CDS is not about technical aspects of IT service management. Instead, it takes a higher-level view of what needs to happen across all four dimensions of service management to create and manage effective and streamlined services.
Benefits:
During this course you will learn how to:
Price of the course includes:
Prerequisites:
This course is a management level course intended only for individuals who have obtained their ITIL® 4 Foundation Certificate or ITIL® 4 Managing Professional Transition Certificate.
Working methods:
Multimedia presentations, group exercises and discussion, practical workshops, case study and practice tests.
Licensing and Accreditation:
ITIL® 4 Specialist: Create, Deliver & Support Course offered by Advised Skills Ltd is provided under PeopleCert International Limited accreditation based upon Partner's Agreement and complies with the accreditation requirements.
Who should attend ?
Target group:
The following individuals will benefit from this course:
We use licenced accredited training materials:
Training location:
This training course is offered in the following locations:
Net price per person:
The training course net price per person includes the web-based exam available within the PeopleCert Platform. The applicable price is shown in the course calendar.
Additional information:
It is mandatory to purchase the training course including the certification exam voucher.
According to the guidelines of the PeopleCert, the training must be purchased together with the exam from 1.11.2019.
The ITIL® Specialist: Create, Deliver & Support (CDS) training is one of 4 advanced training courses on the path to ITIL® 4 Managing Professional (MP).
ITIL® 4 Specialist: Create, Deliver & Support course is fully accredited by PeopleCert on behalf of Axelos.
The price includes ITIL® Specialist: Create, Deliver & Support (CDS) training with an exam.
ITIL® 4 Specialist: Create, Deliver & Support course lasts two days.
The ITIL 4 Specialist Create, Deliver and Support training course is aimed at current and future ITSM managers and ITIL Foundation certificate holders who want to expand their knowledge.
ITIL® 4 Foundation certificate is required.
In order to book your exam, you need an Exam Code, which you will receive by email from PeopleCert during or after the course. This is dictated by when you pay for the training. Once you receive the Exam Code go to peoplecert.org/login, create an account and you will be prompted to enter your Exam Code in order to book your exam. Book your exam with the most suitable date and time.
Candidates with Windows operating systems can find a step by step guide on how to take an Online exam HERE, while candidates with MacOs can find the relevant guide HERE.
Preliminary results are automatically issued upon exam completion and are available on your computer screen. You have the option to save them as an HTML or PDF file on your computer and keep them until the official results are issued. According to PeopleCert policy, official results are issued within 2 business days from the date your answers are submitted.
You can give the exam as many times as you want. Every attempt is payable.
You will receive an online certificate. The certificate will be uploaded on your PeopleCert account.
ITIL® 4 Specialist: Create, Deliver & Support certification is valid indefinitely.
We are ready to conduct in-house training for group or individuals on request.
Ask for the offer
We really do care about the details. Positive and efficient learning environments are key to our attendees' success in preparation for the ITIL® 4 Specialist: Create, Deliver & Support exam. We aim to create a comfortable conditions for learning that optimise the ability of attendees to learn:
ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
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