Webinar: Modern Service Management in the Digital World with Krzysztof Politowicz

On 5 November 2021, we held a webinar on Modern Service Management in the Digital World with Krzysztof Politowicz. If you didn't have a chance to watch it live, or you attended the webinar, but you would like to watch it again, we have something for you! The recording is now available to watch—please feel free to share around with your network. Moreover, subscribe to our newsletter to be notified of our upcoming webinars

Keyword(s): Modern Service Management, Digital Transformation, Digital World

Webinar Overview

The digital revolution of the 21st century is a fact and we can either grow with it, or be passively absorbed by it. Klaus Schwab describes the fourth digital revolution as "a fusion of technologies that is blurring the lines between the physical, digital, and biological spheres". Service Management represented by many methodologies and approaches such as ITIL® v.3 and 4, VeriSM®, e-Tom, ISO20000, BS15000, Agile Service Management, as well as emerging technologies: Cloud Computing, AI, BYOD, Machine Learning, influences the digital revolution. An example is Service Value System at ITIL®4 or Management Mesh at VeriSM®. Nothing that brings value to our customers will not matter during the fourth revolution. Therefore, as Lean says, let's avoid losses and learn. We invite you to watch our webinar.

Topics covered

-The 4th Digital Revolution

-Outlined History of (IT) Service Management

-ITIL v3 still alive (including something good from ITIL® Practitioner)

-ISO20000 never gone

-ITIL 4 still undiscovered

-VeriSM™ for entire organization

-New/”old” emergent practices

Our Expert

Krzysztof Politowicz is a widely skilled Coach, Agile standards expert and Trainer accredited by Axelos, EXIN, BCS, PeopleCert and the Open Group with over 18 years of working experience. Holder of over 70 certificates in the areas of Project, Program and Portfolio management, IT service management, IT Infrastructure Library, Information Security, Agile methodologies, Enterprise Architecture, Scrum, and others.
Please do get in touch with us if you have any questions—we would love to hear from you.

 

 

Centrum Wiedzy

Dzielenie się wiedzą jest ważne
dla naszego zespołu

How to Become a Software Developer: 8 Tips

When looking at career options, consider everything, like if you should become a software developer. Click to learn how to get started!

AdvisedSkills

Newsmaj 27, 2022

Accredited and Licensed Courses Offered by Advised Skills Are the Best Way to Increase Your Salary

Advised Skills is a learning service platform that provides professionals all over the world, with Professional Training courses according to globally recognised standards. Currently, their offer includes Agile and Scrum, Enterprise Architecture, Project Management, Business Analysis, Business Skills, and IT Service Management Training Courses.

AdvisedSkills

Newsmaj 24, 2022

What to Expect in Business Analysis in Upcoming Years

As digital transformation is constantly changing and developing very rapidly, organisations need well-skilled experts to guide them through any change that occurs through process improvement. That experts are in great demand Business Analysts, whose role grows every year with the advancing digitization of business world. 

AdvisedSkills

Newsmaj 20, 2022

Enterprise Architect: One of the Best Careers in America

Said to be one of the best jobs in America, professionals earn high salaries and work from home! Click to learn about this fascinating, in demand position.

AdvisedSkills

Newsmaj 10, 2022

Top 5 Industries Looking For Agile Certified Professionals

Agile adoption has become a standard! Get Agile certified and begin your career. Explore the top industries who need agile professionals.

AdvisedSkills

Newsmaj 09, 2022

Zostań trenerem

Poszukujemy Instruktora, który odpowiedzialny będzie za prowadzenie kursów stacjonarnych i online. Pozytywne i wydajne środowisko pracy to klucz do sukcesu naszych trenerów.

ZOBACZ WIĘCEJ!